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Event Details

Are They Getting Enough? - Improving Our Inpatient Care

Dr. Katrin Swindells
Dr. Katrin Swindells
BVSc MANZCVS DACVECC
Western Australian Emergency and Specialty (WAVES), Perth, WA
25 June 2019
ID: 52
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Optimising inpatient care improves patient outcomes and client satisfaction. This webinar discusses how inpatient care has changed over the quarter-century since the lecturer graduated, including how client expectations for their pets has changed. There are many small individual steps which veterinary hospitals can take which will result in better outcomes for inpatients.

With the current significant time constraints placed on veterinarians in clinical practice, improving inpatient care involves utilising the skills of nursing staff and training them to recognise early changes with inpatients which may require a change in treatment. To make these changes veterinarians need to also be comfortable in the value of optimal inpatient care and appropriately charge for the increased staffing time required.
Katrin graduated from Sydney University in 1994 and worked in small animal general practice for a few years before finding her vocation was emergency and critical care. Since 1997 she has worked solely in emergency and referral practices, initially in Sydney and then in Perth. In 2000, she attained ANZCVS Memberships in Emergency and Critical Care. In 2001, she came to Perth to do a residency at Murdoch University and in 2006 she became a Diplomate of the American College of Veterinary Emergency and Critical Care. She then became an academic at Murdoch University teaching students and residents until deciding to go back into private practice in 2011.

Katrin is one of the directors of Western Australian Veterinary Emergency and Specialty (WAVES) hospital which opened in 2013 and enjoys full time clinical practice with a large dedicated team of enthusiastic emergency vets and nurses. She is passionate about all aspects of emergency and critical care, with an emphasis on toxicology and snake envenomation in particular.
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